Try Town East Ford in Mesquite, it might be a trip but its worth it, and talk to Jason Ashcroft. Best drive manager in DFW in my opinion. These guys have always been fast and efficient for the issues I had with my 13 GT.

That is actually where I bought my car from. Maybe if I take it there they will give me a second key that I never received when I purchased the car.

You should try and get it cuz if you lose that one it's gonna cost out the ass to get new keys made/programmed. I'm gonna get a third one for mine just in case. IIRC you have to have two in order to program another without taking it in.

Does the car still have the 3/36 even if you're the second owner?

I have a 2011 w/15k and my buttons are wearing too.

Car was bought by first owner in 11/2011. So 3/36 should be good till 11/2014 right?

Yes it applies to the VIN. So you could be the 10th owner and it will still all work the same. I've still yet to take mine in but probably will do so soon.

Yeah it took my buttons 2 years and 10 months but they wore thru, grapevine took care of mine no problem,

I just took mine to Texas Motors Ford and they were replaced under the 3/36...can't beat free!

Cool good to know I may take the car up on Friday, i've still yet to do this lol.