Yea I don't like there labor rate. I had to make them lower hourly rate on my customers I couldn't justify telling them the stupid high price

New from Euless
 

That is very unnerving to hear about a place like West Way.

Don't get me wrong they mean well and wanna take care of customers. But there labor rate is really high. To me labor low more business

New from Euless
 

Exactly.

Nah... name doesn't ring a bell. Was he in service or sales?

Westway just like any other dealer has their ups and downs, they all mean well. And let's face it, no one knows your ford better than the techs at the dealership, so your paying for the knowledge. And the techs in the shop who are the backbone to the dealership don't get paid nearly enough for the b.s that we deal with day in and out.

Welcome bud!

From working at a Ford dealership for 5 years I can only partially agree with this. "They all mean well," only if it means money. "No one knows your Ford better than the techs," only if the techs actually do their jobs and train on a regular basis. They have more access to tools to learn from but I know dozens of people who know their vehicles better than a dealer. Now I do completely agree with your last statement, the techs don't get nearly enough credit/pay. The glory seems to go to the crooked ass sales people. Of course all of this depends on management too, I've been through a few GM's and service managers, some were good, some were bad.

Harry Balzonya

Thanks!

I hear you on that. Very valid points.

I asked the shop foreman who has been there 10+ years, the name doesn't ring a bell. Possibly in sales?

Hairy Balls-On-Ya.

I think you fell for it. :lol:

Ah damn! Lol!! Awesome, got me. Feel like a newbie

What a loser! Can't believe you fell for it lol.

That's fuckin funny! Well played David

What would make it better is if you were actually pronouncing it correctly to the manager. :lol: