Because shop B is "the" shop that everyone talks so highly about. Naturally, as a Mustang enthusiast, you want the best when it comes to spending your money. I went in, they did their sales pitch, even had a "demo" car I could check out to see the "quality" of their work. When we took the car back to stock, the sheer amount of crappy work and cut corners was staggering. They could offer the next installation for free and I'd say go fuck yourself.
Originally Posted by rlhay2
By your own admission, you had a good relationship with Shop A (that did good work). Why did you try shop B (which did not do a good job on your car)?
And if the level of customer service I receive changes, I may do the same. This is not a cheerleading thread. If I did not mention the shop I use, someone else would have.
Customers need to know that good work takes time and costs money. The Wal-Mart business model does not work well with performance cars. Competition makes all the shops better! Each one should welcome a quality competitor.
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