[Lucky13]

I worked at a small town dealership for 4 yrs. 99-03. Warranty work is a dealer's bread and butter.

AWA is what it was called then. After Warranty Adjustment. 5 yrs up to 75k.

Call Ford's customer service number and pitch a bitch and see what happens.

We always tried really hard to put everything possible to warranty. It pays well and no hassle, no bill to collect.

Maybe things have changed or maybe you need a small town dealer or a Service Manager with balls.

My $0.02.

I hate seeing people leave Ford because some asshole service writer is on a power trip.