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Old 01-28-2014, 09:30 AM   #1
brtnstrns
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Join Date: Nov 2012
Location: Lewisville TX
Age: 35
Posts: 268
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Thanks for all the info. Got it all handled.

Tow truck guy was a fucking asshole though trying to guilt me for a tip because he got there 30 minutes before he was scheduled to and told me he would wait for me if I gave him a nice tip when I based leaving work on the scheduled time they told me. When I told him I didn't have anything to give him he told me he "would just push it onto the next person if that's how I was going to be". Pissed me off for the rest of the day. Guy ended up dropping my car off at the absolute furthest point from the service center so I had to walk all the way around a warehouse to get to the entrance then didn't drive up to the service center to give them the paperwork like he was supposed to.

Anyway, Grapevine Ford is taking care of everything so that's good.
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Old 01-28-2014, 10:07 AM   #2
DirtyD
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Originally Posted by brtnstrns View Post
Thanks for all the info. Got it all handled.

Tow truck guy was a fucking asshole though trying to guilt me for a tip because he got there 30 minutes before he was scheduled to and told me he would wait for me if I gave him a nice tip when I based leaving work on the scheduled time they told me. When I told him I didn't have anything to give him he told me he "would just push it onto the next person if that's how I was going to be". Pissed me off for the rest of the day. Guy ended up dropping my car off at the absolute furthest point from the service center so I had to walk all the way around a warehouse to get to the entrance then didn't drive up to the service center to give them the paperwork like he was supposed to.

Anyway, Grapevine Ford is taking care of everything so that's good.
I'd make a complaint on him, just to show that he can be treated like a dick if he really wants to act like one.

Glad it's getting sorted out.
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Old 01-28-2014, 10:56 AM   #3
brtnstrns
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Join Date: Nov 2012
Location: Lewisville TX
Age: 35
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Originally Posted by DirtyD View Post
I'd make a complaint on him, just to show that he can be treated like a dick if he really wants to act like one.

Glad it's getting sorted out.
Yeah I did in their follow up review thing. Just sucks when this fucker is supposed to be in charge of making sure your car gets where its supposed to in proper condition and you can't trust him because you didn't give him an extra pay bump even though I arrived well before the ETA. I told him that they told me he would be there between 4:30 and 5:00 so therefore I left work accordingly so it doesn't make sense for me to tip him for waiting and all he would say is "yeah, well that isn't what they told me"
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