dfw

re-rx7 · 12-13-2013, 05:19 PM

Its done!! Yay!! I told them about your car and he said to bring it on down!!

**Dominic Toretto** · 12-13-2013, 05:22 PM

Originally Posted by re-rx7

Its done!! Yay!! I told them about your car and he said to bring it on down!!

Cot damn! Good deal! Frank looks like you need to take your car somewhere else bro.

-Alex

re-rx7 · 12-13-2013, 05:40 PM

Lmk and I will set you up with Steve the service MGR. Cool guy and straight up.

**Bacadiesel** · 12-13-2013, 08:43 PM

Ok I'll find out tomorrow. Cuz idk if they already started on it

**Dominic Toretto** · 12-17-2013, 04:18 PM

Originally Posted by Bacadiesel

Ok I'll find out tomorrow. Cuz idk if they already started on it

What's the status?

-Alex

**Bacadiesel** · 12-23-2013, 06:06 PM

Ok another update on my car, just got a call from service advisor that my car is put back together but still whining. So I will be getting a 2014 brand new mt82. He didn't give me a time frame but probably another 2 weeks

**Dominic Toretto** · 12-23-2013, 07:29 PM

Originally Posted by Bacadiesel

Ok another update on my car, just got a call from service advisor that my car is put back together but still whining. So I will be getting a 2014 brand new mt82. He didn't give me a time frame but probably another 2 weeks

I guess that's sort of good news.

-Alex

re-rx7 · 12-23-2013, 07:40 PM

Mine still whines a tad but not enough for me to get pissed. Im gna wait till about 80k and take it back in LOL.

**Bacadiesel** · 12-31-2013, 05:07 PM

I got another update on my Trans. They said that ford didn't authorized to replace whole unit but instead to rebuild it again with even more parts. This sucks I told him if prefer a new one specially if they already failed at rebuilding it. And it's going to be 30 days in the shop this Saturday, service advisor said they have to get it done by the 30 day mark. Dammit I'm mad

**Dominic Toretto** · 12-31-2013, 05:37 PM

Originally Posted by Bacadiesel

I got another update on my Trans. They said that ford didn't authorized to replace whole unit but instead to rebuild it again with even more parts. This sucks I told him if prefer a new one specially if they already failed at rebuilding it. And it's going to be 30 days in the shop this Saturday, service advisor said they have to get it done by the 30 day mark. Dammit I'm mad

OUCH! That sucks bro, sorry to hear the bad news. But what happens if it is not done by the 30 days? Also, do they have to supply you a rental since this is warranty work?

-Alex

**Bacadiesel** · 12-31-2013, 06:28 PM

Idk I think the dealer gets in trouble for taking too long on warranty repairs. They don't offer rentals

re-rx7 · 12-31-2013, 06:44 PM

Originally Posted by Bacadiesel

Idk I think the dealer gets in trouble for taking too long on warranty repairs. They don't offer rentals

They do. LMK if it doesnt fix it. I will put you in touch with my service mgr.

**Bacadiesel** · 12-31-2013, 07:05 PM

Ok thanks. I think I'm done dealing with five star ford

**JDMLOL** · 12-31-2013, 07:09 PM

I havent had much luck with any ford dealer. They all take forever, are horrible communicating, and wont look at cars if they have so much as an aftermarket air filter.

**rriddle3** · 12-31-2013, 09:24 PM

On themustangforum.com there is a Ford service rep named Deysha who prowls the posts and is very good about escalating issues to the appropriate Regional Rep when there is an issue with a Ford dealer's service. I and others have been helped.