dfw

**Rebelracer568** · 06-05-2013, 06:18 PM

Originally Posted by 46Tbird

Westway Ford overcharged me by $35 last time I went there for an oil change. Fuck Westway Ford!

Yea I don't like there labor rate. I had to make them lower hourly rate on my customers I couldn't justify telling them the stupid high price

**DirtyD** · 06-05-2013, 06:33 PM

Originally Posted by Rebelracer568

Yea I don't believe in there business ethnics I just work there. I had to make them lower hourly rate on my customers I couldn't justify telling them the stupid high price

That is very unnerving to hear about a place like West Way.

**Rebelracer568** · 06-05-2013, 06:39 PM

Originally Posted by DirtyD

That is very unnerving to hear about a place like West Way.

Don't get me wrong they mean well and wanna take care of customers. But there labor rate is really high. To me labor low more business

**DirtyD** · 06-05-2013, 06:41 PM

Originally Posted by Rebelracer568

Don't get me wrong they mean well and wanna take care of customers. But there labor rate is really high. To me labor low more business

Exactly.

**Oxford14Stang** · 06-05-2013, 06:59 PM

Originally Posted by Phuck Phace

Last name was Balzonya

Nah... name doesn't ring a bell. Was he in service or sales?

**Oxford14Stang** · 06-05-2013, 07:02 PM

Westway just like any other dealer has their ups and downs, they all mean well. And let's face it, no one knows your ford better than the techs at the dealership, so your paying for the knowledge. And the techs in the shop who are the backbone to the dealership don't get paid nearly enough for the b.s that we deal with day in and out.

**Dark Pony** · 06-05-2013, 11:03 PM

Welcome bud!

**Luke** · 06-06-2013, 12:51 AM

Originally Posted by Oxford14Stang

Westway just like any other dealer has their ups and downs, they all mean well. And let's face it, no one knows your ford better than the techs at the dealership, so your paying for the knowledge. And the techs in the shop who are the backbone to the dealership don't get paid nearly enough for the b.s that we deal with day in and out.

From working at a Ford dealership for 5 years I can only partially agree with this. "They all mean well," only if it means money. "No one knows your Ford better than the techs," only if the techs actually do their jobs and train on a regular basis. They have more access to tools to learn from but I know dozens of people who know their vehicles better than a dealer. Now I do completely agree with your last statement, the techs don't get nearly enough credit/pay. The glory seems to go to the crooked ass sales people. Of course all of this depends on management too, I've been through a few GM's and service managers, some were good, some were bad.

**Phuck Phace** · 06-06-2013, 01:00 AM

Harry Balzonya

**Oxford14Stang** · 06-06-2013, 07:43 AM

Originally Posted by Dark Pony

Welcome bud!

Thanks!

Originally Posted by Luke

From working at a Ford dealership for 5 years I can only partially agree with this. "They all mean well," only if it means money. "No one knows your Ford better than the techs," only if the techs actually do their jobs and train on a regular basis. They have more access to tools to learn from but I know dozens of people who know their vehicles better than a dealer. Now I do completely agree with your last statement, the techs don't get nearly enough credit/pay. The glory seems to go to the crooked ass sales people. Of course all of this depends on management too, I've been through a few GM's and service managers, some were good, some were bad.

I hear you on that. Very valid points.

Originally Posted by Phuck Phace

Harry Balzonya

I asked the shop foreman who has been there 10+ years, the name doesn't ring a bell. Possibly in sales?

**DirtyD** · 06-06-2013, 08:55 AM

Originally Posted by Oxford14Stang

Thanks!

I hear you on that. Very valid points.

I asked the shop foreman who has been there 10+ years, the name doesn't ring a bell. Possibly in sales?

Hairy Balls-On-Ya.

I think you fell for it.