DFW tuners

[rlhay2]

After several months and multiple trips to the shop, to "get it right this time", I ended up back at the old standby shop, where I should have gone in the first place. He took good care of me, had the car for a couple of weeks, replaced a lot of parts that I suspected shouldn't have been used in the first place, and returned to me an awesome running and driving car.

By your own admission, you had a good relationship with Shop A (that did good work). Why did you try shop B (which did not do a good job on your car)?

Originally Posted by 62nalide Many have dropped the same shop you have and are waaaaaay happier over @ PMP

And if the level of customer service I receive changes, I may do the same. This is not a cheerleading thread. If I did not mention the shop I use, someone else would have.

Customers need to know that good work takes time and costs money. The Wal-Mart business model does not work well with performance cars. Competition makes all the shops better! Each one should welcome a quality competitor.

[downtime!]

Because shop B is "the" shop that everyone talks so highly about. Naturally, as a Mustang enthusiast, you want the best when it comes to spending your money. I went in, they did their sales pitch, even had a "demo" car I could check out to see the "quality" of their work. When we took the car back to stock, the sheer amount of crappy work and cut corners was staggering. They could offer the next installation for free and I'd say go fuck yourself.

Originally Posted by rlhay2 By your own admission, you had a good relationship with Shop A (that did good work). Why did you try shop B (which did not do a good job on your car)? And if the level of customer service I receive changes, I may do the same. This is not a cheerleading thread. If I did not mention the shop I use, someone else would have. Customers need to know that good work takes time and costs money. The Wal-Mart business model does not work well with performance cars. Competition makes all the shops better! Each one should welcome a quality competitor.