Dealer/Service Dept Scratched Car

[Dominic Toretto]

To me if they are a quality dealership that wants customer retention, they will fix it right the first time and not argue that they were at fault. Also, before taking the vehicle in for service, they should visually inspect the vehicle for any physical damage to cover their own ass. If you rent a UHaul, they make the customer do this and sign a form showing what damage and where it is, so that the customer is liable for returning the truck as it was given. Takes maybe all of 30 seconds and could save dealerships all the hassle of any potential litigation.

-Alex