My rule of thumb.
If a service is involved whether that be a delivery or waiter/waitress serving my table i always tip. I've been in the service industry and its not great, but remember a good tip can make someones day and ruin someones night. However if shitty service is involved then they had it coming.
Money comes and goes, but kindness and impressions last forever.
I saw drive-thru mentioned earlier as an alternative to not tipping for service.
FYI
Im that guy where i go through a drive thru i pay for the persons behind me food.
Helps me kick fast food and gives a good feeling knowing i made someones day from just the littlest things.
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