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**Grandpa** · 09-01-2012, 08:25 PM

Originally Posted by TrueStreetTim

Out of Diablosport, HP, etc...SCT allows us to create the best custom tunes for Fords, period. They also have great support where HP and others are difficult to get a hold of.

Sean is more than capable of CMR tuning and is the software of choice for our Dodge work. But, as mentioned above, SCT is superior in its tuning abilities on Mustangs/Ford.

With all of the SCT's you guys have sold, how many of them have "bricked" or locked up?

**PLASMAN** · 09-01-2012, 08:35 PM

Originally Posted by Steve

With all of the SCT's you guys have sold, how many of them have "bricked" or locked up?

It can happen with any tuner or software , had it happen to my shelby with procal tuner 3x having to have the car flatbedded to the dealer each time. It usually has to do with two things: 1- voltage spike during loading (always keep a charger on it while loading tunes), 2- people update software on handheld and it causes compatibility issues for older tunes or stored stock tunes. Thats what i have discovered over the years

**TrueStreetTim** · 09-02-2012, 01:38 AM

Originally Posted by Steve

With all of the SCT's you guys have sold, how many of them have "bricked" or locked up?

I can honestly say I haven't received any calls from customers regarding locked up handhelds though I know some folks have had "issues" lately. The "update bug" for instance, which has been fixed through the SCT updater program that you install on your PC.

Best thing I can suggest should you encounter an issue with your handheld such as being "locked", missing tunes, or update issues is to have access to your PC's SCT updater program (which will update automatically). Get an SCT tech on the phone and they'll remotely fix you up in a matter of minutes! In many cases this is the only option.